Shipping policy
UK Shipping
We offer free standard shipping on all UK orders.
Delivery Times:
- Standard Delivery: All of our products are made to order so please allow 3-5 working days for delivery.
Tracking: All orders include tracking information, which will be sent to your email once your order has been dispatched.
Delivery Issues: If you experience any issues with your delivery, please contact us at info@childsbrandpartners.co.uk and we'll be happy to help.
International Orders (US, Canada, and other countries)
For orders shipped outside the UK, customers are responsible for any customs duties, taxes, and fees charged by their country. These charges are determined by your local customs authority and are collected upon delivery.
We have no control over these charges and cannot predict what they will be. Please contact your local customs office for more information about potential duties and taxes before placing your order.
All international shipments are sent DDU (Delivered Duty Unpaid), meaning customs charges are paid by the recipient.